Interactions was awarded not one but two prestigious Stevie Awards at the 17th Annual Stevie® Awards for Sales & Customer Service, acknowledging our outstanding use of technology and partnership with NVIDIA.
The awards recognized Interactions Trustera as a Silver Stevie Winner in the Best Use of Technology in Customer Service – All Other Industries category. The Interactions-NVIDIA partnership was a Bronze Stevie Winner in the Achievement in Customer Service Automation category.
The Stevie Awards, established in 2002, is one of the most coveted business awards in the world, honoring excellence in the workplace across various industries. The Stevie Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development, and sales professionals worldwide.
Entries in this year’s awards competition covered more than 90 customer service and contact center achievement categories. The Stevie Awards considered over 2,300 nominations from organizations of all sizes and virtually every industry in 49 nations and territories. The average scores of more than 170 professionals worldwide on seven specialized judging committees determined the winners.
“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards president Maggie Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”
The recognition of Interactions’ outstanding performance in the Stevie Awards is a testament to our company’s commitment to delivering top-notch customer service through innovative technologies, such as our IVA, proprietary Adaptive UnderstandingTM technology, and Trustera. Interactions continues to be a trailblazer in the conversational AI space, providing businesses with solutions that deliver exceptional customer experiences.
To learn more about the Stevie Awards and view the complete lists of Gold, Silver, and Bronze Stevie Award winners by category, visit the awards website.